At Itzmyshop.in, we are committed to providing high-quality products to our customers. To maintain the highest standards of health, safety, and hygiene, we follow a strict return and refund policy as outlined below:.

ODue to the nature of our inventory and for the protection of all our customers, the following categories are strictly non-returnable and non-refundable: Food Products: All millet-based foods, powders, flakes, and mixes (e.g., ABC Malt, Millet Flakes, etc.). Herbal Medicines & Wellness Products: All Ayurvedic supplements, blood purifiers, and health tonics. Ingestible Items: Any product intended for internal consumption cannot be returned or refunded once delivered.

We only offer a replacement or refund in the following specific cases: Damaged on Arrival: If the product is received in a physically damaged condition. Wrong Item Delivered: If the product received does not match the item you ordered. Requirement for Claims: To process a claim for a damaged or incorrect item, you must provide an Unboxing Video clearly showing the sealed package being opened and the condition of the product inside. This must be reported to us within 24 hours of delivery..

Orders can only be cancelled before they are dispatched for shipping.

Once an order containing food or herbal products has been shipped, it cannot be cancelled or diverted.

If you have received a damaged item or have concerns about your order, please contact our support team immediately:

• Phone/WhatsApp: 7594 818 919
• Website: www.itzmyshop.in